Shipping

Parcels go out on Mondays! Your purchase will be sent out on on the following Monday that your order was placed. If you make an order for an in stock item on a Monday, it will ship the following Monday.

The flat rate cost for shipping on Turtle Island* is $15 unless otherwise noted. If we are working on custom cloth together, shipping will be discussed. All shipping is the responsibility of the buyer.

Shipping outside of Turtle Island can be arranged and shipping fees may differ from the flat rate. Customs and/or import fees are the responsibility of the buyer. Please be aware that delays may occur depending on where your items are being shipped.

All shipping is done via Canada Post. You will be provided with a tracking number to follow the whereabouts of your purchase if available.

If you plan on picking up your purchase, enter the code: PICKUP to eliminate the shipping fee.

Live Textiles is not responsible for any lost or undelivered/undeliverable packages.

*Some of you may wonder, where is/what is Turtle Island? Turtle Island is the name that various Indigenous Nations in central Kanada have given to the continent of North America.


Returns

Live Textiles is a very small business with very limited production. Everything is made in house by myself or Nkij. Because of the nature of this type of production, I cannot accept returns. However, please don’t hesitate to be in touch so that something can be arranged.

Sale items are final sale.

I have done my best to represent the colours and textures of my cloth goods. Please be mindful that they may appear differently in real life depending on your computer screen.


Payment

Payment can be made for in stock items here, through my online shop and via PayPal (all major debit or credit cards). Payment for custom orders can be made through my website, PayPal or by e-transfer.

All prices are listed CAD.


Privacy Policy

Any and all information collected from you is collected only to send you goods purchased from Live Textiles. Your personal information including your name, email, physical address or any other information will never be shared with anyone else for any purpose.


Shop Drops

This is simply another term for a shop update! The Live Textiles shop is updated following local markets taking place in my community and will be advertised via instagram and my e-newsletter. I prioritize community engagement and local producer support, these priorities I carry into my business practices, so in the spirit of supporting local producers and economies, those near to the Live Textiles stick built studio will be privileged over the Live Textiles online shop. However! When shop updates occur online, they will sometimes be streamlined with online only specials such as free shipping, discount codes, etc.